Service

Customer Service

Outstanding customer service is our top priority!

Norton’s Dry Dock has won the CSI Award for achieving “the highest level of customer satisfaction in the recreational boating industry” from Mercury Marine.

The Dry Dock’s Service Manager personally oversees the entire service operation to ensure that we are providing the best customer service anywhere. On-the-water testing, state-of-the-art equipment, and factory-trained technicians combine to make outstanding customer service at Norton’s Dry Dock our most valuable asset.

Bring your boat in after the season, and we’ll winterize to keep it fresh for years to come. This process includes fogging the engine, replacing fluid if necessary, disconnecting the battery, pulling the drain plug, changing the oil, and stabilizing the fuel. Other services include shrink wrapping and winter storage.

Parts and Accessories

Come in and let one of our knowledgeable staff assist you.

To find out the availability of any accessory or part, please contact us. To help speed up your search include a description of the accessory or part. If you’re looking for specific engine repair parts please include the Engine Serial Number.  We also have a wide selection of hard-to-find and “no longer available” parts.